It’s not studio itself but the shocking service you get from Hermes delivery service. I asked for my parcel to be delivered to my work address, which is manned from 8 to 6.30pm. They said they attempted to deliver 3 times to the Windsor office, which they did not. On the third attempt we actually saw the van pull up in front of the office but did not deliver. When I rang studio straight away, they really couldn’t/didn’t want to help to resolve this. Clearly the Hermes driver was lying and didn’t for whatever reason, did not want to stop to deliver this parcel. Do not use Studio for as long as they are using Hermes Delivery service as they are clearly not employing reputable employees!!