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Anonymous
The most shocking company I have ever dealt with. Placed my order and money taken out of my account immediately. 3 days later received an e mail to say product dispatched. Told delivery would be on or before 6th Dec. Tried to track the parcel for it yo say courier is awaiting the parcel. I contacted the abysmal customer service. They were so rude and just kept repeating for me to be patient and give it longer to arrive. When I asked when that would be they had no answer except to say be realistic its Christmas time so things take longer. I tried to explain that if they hadn't given me a delivery date I wouldn't have expected the parcel to come then. I asked t speak to a manager but apparently the management team do not take calls. I will never shop here again and I will tell anyone and everyone one to avoid this shambles of a company. Quick enough to take your money for goods your never going to receive
4 years ago
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