they take your money, don't deliver the items, start a lost parcel case with courier - when their tracking even says not delivered its obvious i didn't get the items! Told me to speak to the courier. what a Joke, my contract of sale is with Studio. didnt get my xmas items. asked for refund. haven't got it. Terrible customer service, nightmare to respond, long delays in refunds, that i still have not received since before xmas on an order placed 9/12. Several complaints later and this terrible company have not dealt with my case. They are a complete sham. Please don't buy anything from them , use one of the other online companies. Worst company I have ever come across and likely lost my money unless I take them to court. not likely, but I will for sure spread the word on how poor they are across social media and review sites like this one. if you have a bad experience with them then spread the word! don't let other people get caught. chalk this one up as bad luck like a number of other suckers. Should rename them to Stupido as thats how I feel for ordering from them.