Absolutely terrible company to deal with regards their customer service.after numerous phone calls and promises of a pick up of an item the situation is still not resolved . This has been ongoing since 28th November. I have now gone to the ombudsman and do not want anything more to do with this company. They promised to return phone calls etc and you never hear from them again , I’ve chased and chased this company and called all to my expense so will definitely never buy anything from them again or recommend them . Let’s see what ombudsman have to say about them