Wish you could give 0 stars. I order a garden corner sofa from studio on the 6th April. I receive no information about the whereabouts of the product. I understand the situation with covid 19 and that it makes things more difficult but the fact you can’t speak to anybody is terrible! I then finally received an update on the 16th of April, to say that my item had been dispatched to the courier and would be delivered with me between the 16th-21st April. I waited till the 23rd and try to contact studio, I emailed.. no response, I phoned was told they can not deal with it and I try getting hold of studio on social media. I finally received an update on Monday 27th april to say that my item had been received to the courier and Tuesday the courier delivered the item.
Anyway during my 3 week wait, I ended up purchasing said product from Homebase, was able to get the item the same day! I informed studio that I no longer wanted the item over the weekend and they did nothing, so I now have the item, next adventure will be to get the damn thing collected.
Do yourself a favour and go elsewhere, you will probably find the service quicker!
Just a tip they do not tell you delivery will take any longer than normal!
4 years ago
Studio has a
1.3
average rating
from
1,537
reviews
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