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Sal
Firstly I had so many issues even registering with studio, I eventually managed to login and place my order after 2 days the money has left my account however I receive an email saying all my items have been cancelled as it’s out of stock. These were all personalised items, I have a look on their website and it seemed like they were all in stock again, so I reordered the items. As I reordered the items, they sent me an email saying one of the cancelled item is now being delivered! I’ve rang multiple times to resolve this issue, I’ve waiting on the phone for over an hour after exposing what happened they cut me off. Now they have said I won’t receive a refund until I send it all back, all seems like a massive scam as both payments have gone out. They cancelled my order but took my money. Stay away from this company, I am now £60 short and probably will never get the money back. My friend has also experienced something similar. The prices are super cheap but there’s a reason for this, as most likely you’ll be paying money for a imaginary item.
4 years ago
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Studio has a 1.3 average rating from 1,537 reviews

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