We placed an order in 2019 and believed we had made all the payments to clear the balance. However in June 2020, we recieved a notice from a debt collector telling is we owed nearly £300. We queried this as Studio had not contacted us once on the matter. Apparently the final payment was missed but instead of sending us any kind of reminder, they added interest and missed payment fines for a year then sold the debt to a debt collector. I find this practice most dishonest as we could have cleared the balance had we known about it. Will not be using studio again, they are not to be trusted.