As a new customer I placed an order for some shorts on 6th june ,i was told delivery would be 3 to 7 days .After 3 weeks and no delivery and numerous phone calls and emails un replied to ,i spoke to trading standards .Studio told me i would have to wait 30 days for a refund while they investigated where my parcel was ??THIS IS NOT LEGAL !!!As soon as i told them trading standards said if they have broken their contract of supplying goods within 3 to 7 days by law I'm entitled to a refund .And it worked !!I was refunded within 2 days .Disgraceful customer service, would never buy from them again .I hope this review will help someone else dealing with this awful company .