Ordered laptop 22/8, due to arrive 26/8, Hermes had it, didn't even make it to the local courier, possible damage? I don't know, no one has told me. Emailed Studio, got response on 31/8 saying they had dispatched another laptop I should get it within 14 days, that was the end of the communication, I have checked my a/c several times, no laptop has been dispatched yet, today I emailed them telling them to put it somewhere where the sun don't shine. I have also stated that their "customer service" is appalling. I would like the CEO email address if anyone has it please. Studio - you don't impress me much.