Account with financial Ombudsman In jun payed so balance dropped to 710 from 833 come sep my balance increased alot the company is a joke an are robbing money it costs to phone the company I have screen shot evidence I've not purchased anything since jun an I've made payments before due day my account now should be around 500 its still 771 since 5th sep my account again dropped to 744 but then on statement says 762 been like 3 to 6 months since I purchased anything an have made like £49.99 payments but this is silly my last payment of £45 odd but interested of £56 odd how