Terrible company **Update** Contacted the generic messaged email address used in my original review response...NO REPLY!! I'll be contacting my bank to get charge-back refund. I have the necessary proof if they decide to contest. Bunch of unprofessional and shady scum. Stay away from these modern day lying thieves. Read the recent reviews they are receiving...all the same. Terrible company. No customer service number. For a high Street retailer to offer only live chat is appalling. Texted someone for over an hour to resolve the issue. Then when I requested to file a complaint he stopped responding. Emailed directly but no response either. I'm not surprised these companies are going bust.