I found the perfect birthday gift foe my little nephew a few weeka ago on takealot. I paid for the gift along with 3 other items. A week later I received notification that i can collect my items. I was traveling for work at the time and received another reminder to collect. I then received an email yesterday that the gift i ordered was cancelled as per my request. I contacted them immediately to let them know that I did no such request. The agent then said he would investigate the reason why the order was canceled. I received an email today notifying me that the supplier ran out of that specific toy. This is absolute rubbish as I was informes that my items were ready for collection. Takealot clearly took my paid for toy and resold it and had the nerve to report that I canceled that order of that item. I now have to go gift hunting again. I canceled mt whole order and was told i can check the refund process online when i requested that they send me proof of repayment.
3 years ago
takealot has a
2.6
average rating
from
563
reviews
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