Incompetent. My order was a COD order, hearing from many friends, decided to open the order in front of the driver, wrong oRd er, driver refused to give my money back, insisting I opened the package, which was addressed to me, but not my order. Being a women, at the time I was home alone, very tramutasing in counter. Everyone should check order before going your money, returning items even thou not your fault, is an ordeal, including getting a refund. The driver, takes , ore advantage, because you are a women, with men, this isn't an issue personally, loyal , long time customer , will, not do business with them again.BASICALLY that's theft, wanting to take your money without having your goods. Be aware. Pathetic service