I don't use takealot that often. I've dealt with other online purchases from different couriers. I scheduled a delivery for Saturday and paid the special courier fee on Thursday. The app does not work and is not accurate at all. The app stated that my delivery was rescheduled. I then made contact with Takealot at 9am and was promised delivery today. I kept looking at the app waiting for arrival to see a message that the courier has to reschedule because the recipient was unavailable. But no history of a phone call was made to me, so how does one know the recipient was unavailable if you haven't bothered to contact them? I've made about 10 calls this morning keep getting promised that I'll get a return call and that they are waiting for the branch to contact them and give an answer. I even begged and offered to fetch my parcel myself because I'd been waiting the whole day for this delivery in fear That I'd miss the parcel. Herendous service from Takealot, and the no care attitude in customer service is vital in keeping your business going. I will never recommend takealot to anyone, high disspointed