I ordered a pair of corsair headsets for Christmas in March it stopped working and I arranged to have it replaced they sent a message to say they will collect it on the 04 Mar 2022 which they did at 0941am. A few days later I got an email saying that the return has been cancelled and when I called them and done follow up after follow up they tell me after a month of no reply ohh our warehouse dont have it. Funny part is I got an sms say they collected the item. I called again today and I was told that I will get feedback by 7pm and still no feedback again the girl who ignored my email and she would get back to me emailed me for the first time since 13 March 2022 since I said I'm going to report her to her management and that their staff is incompetent. I'm still waiting on feedback its like they think I'm lieing about this.