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Nick
Don't shop with these scam artists!!! As a seller I've personally experienced the Bullshit this company puts it's sellers and ultimately it's customers through. I was quite happy selling through them before the COVID pandemic, as I could store my items quite affordably with them and there were no issues with deliveries or returns, as it was handled in house. Also they advertised for us for free, where as now we need to pay into an advertising account which is just a link to Google ads. Now they are withholding money from me and I've sent out over 6 of my products that were cancelled and I've never received my products back. Also made at least 3 successful sales this month but not a cent to show from it from Takealot. Also towards the end of last year in October i had all my products that I was storing with Takealot returned to me, as no one was buying my products. I had to raise the price of my items to ridiculous levels because of the extra storage fees, success fees and fulfillment fees that Takealot decided to start tacking on after the COVID pandemic (*seriously Takealot you're going to penalize us for being successful?). After I had these products returned to me, all these products (more than 98% of my products) were unbuyable and I was making no sales with Takealot since October in 2021 till March 2022. I couldn't get any responses from customer support and was sent a message in February apologizing to us sellers for the seller support services being unavailable for almost 4 months due to the COVID pandemic. I was so pissed with them for this as they still charged me two months of fees, not to mention my bank charging me monthly fees the entire time. Also because they charged me two months of fees I owed them R753, which they then added R2400 for unpaid fees. Now all my sales are being paid to pay back these pieces of GARBAGE!!! I really thought all these problems would end when I started doing leadtime orders, not realizing the horrors that awaited me. You have to pay for delivery fees for the product out of pocket to deliver the product to JHB or CPT. This would be fine if most of my sales would be in Cape town, but more than 90% of my sales are to JHB, where I need to pay R150 just to ship one item to Takealot. And Takealot has the audacity to charge customers for shipping and then keep all those profits for themselves, while making us sellers ship out of pocket!!! Why Takealot do you work this way? There are 3 possible solutions to this issue. 1. Let sellers deliver to their nearest DC and you transfer it to the other DC using an INTER-DC transfer fee (right now as of 2022 it's still R7). 2. Pay us sellers the shipping fee the customer pays. 3. Get out of the way (give us the customer info directly and let the sellers deal with the customers and send the products directly to the customers). I cant keep doing business this way!! FUCK YOU TAKEALOT!! I WISH YOU PEOPLE WOULD GO COMPLETELY BROKE ALREADY!! FUCK YOU TRY SCAM ME LIKE THIS!! FUCK ALL OF YOU IN THAT COMPANY!! KARMA IS GOING TO KICK YOU ALL IN THE BALLS!! NEVER EVER SELL THROUGH THESE PEOPLE, THEY ARE TRYING TO SCAM SMALL COMPANIES OUT OF THEIR MONEY!!
2 years ago
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takealot has a 2.6 average rating from 563 reviews

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