I am a takealot customer for years, and the one consistency with them is the unreliable delivery processes. In the past few months, I've placed multiple orders and 70 percent of them were either defective, incorrect or incomplete orders. In the latest order, I ordered a table and chair set. Only the chairs came without the table. Now it is a long tedious process, I have to repackage the chairs, box it, tape it and wait for their delivery team to decide when or if it is appropriate to pick up. Then, it goes to head office, gets 'assessed' and decision whether it is fine to replace or refund. After this they most probably won't give me the item I ordered. Utterly frustrating and unacceptable, especially when it is reoccurring multiple times. I ordered fans a few weeks ago that were marked 'remote controlled, they came without remotes. So instead of just sending the missing items, I have to return, and reorder or something of that sort. Terrible inconvenience, especially as a takealot more subscriber. How do we hold them accountable??