I purchased quite a bit of RIT fabric dye from Takealot but had to also purchase the colour fixative which arrived last. After receiving the fabric dye I requested a return and refund immediately upon discovering that it would be cheaper to buy new linen, which I explained when requesting a refund. I've already returned the fabric dye when the colour fixative arrived which I returned immediately without bothering to check the packaging, only to receive a email from Takealot's Simtandile.B that I have to take it back due to the bottle already open. At this point I tried to explain to Simtandile.B that I didn't even bother to check the bottle because I returned it right away, but Simtandile.B insisted I had to tell them that the bottle has already been opened. Simtandile.B did not bother to get back to me. Xolile.D responded that I have to take it back and returned it right away. So, now Takealot has sent me their already opened bottle of colour fixative and none of my queries has been returned.