I ordered the following products on 28/09/2019 for my son's birthday which is today 15/10/2019: - 1 x Mecer Xpress Smartlife 10.1" 3G + Wi-Fi Tablet - Black @ R1499-00 (I received x 2) - 1 x USB 3.1 USB-C Type-C to HDMI Digital AV OTG Adapter @ R225 (Received) - 1 x NZXT HUE 2 RGB Lighting Kit (Colour: Black) @ R975 (Received) - 1 x NZXT HUE 2 Cable Comb (Colour: Black) @ R429 (Received) - 1 x Port Designs Zurich 13 Macbook Pro (Colour: Black) R379 (Received) - 1 x Apple MacBook Pro 13-inch with Touch Bar: 1.4GHz quad-core 8th-generation Intel Core i5 processor, 256GB - Space Grey 2019 (Colour: Space Grey) @ R25,999 (NOT RECEIVED - NOW LISTED OUT OF STOCK) TOTAL ORDER VALUE: R 29,511 On 09/10/2019 we received the order that was packaged in 2 x boxes (ACCORDING TO TAKEALOT SYSTEM ORDER COMPLETE) without the: 1 x Apple MacBook Pro 13-inch with Touch Bar: 1.4GHz quad-core 8th-generation Intel Core i5 processor, 256GB - Space Grey 2019 (Colour: Space Grey) @ R25,999 (NOT RECEIVED - NOW LISTED OUT OF STOCK) We immediately contacted TAKEALOT which requested that we take photos as proof which we supplied. Since 09/10/2019 we have been sending e-mails back and forth to try and get this issue resolved as this is a costly birthday present which we can not just replace due to the amount..... They have now notified as that they will be collecting the EXTRA Mecer Xpress Smartlife 10.1" 3G + Wi-Fi Tablet - Black @ R1499-00 (I received x 2) but have yet to confirm the amount they will be crediting us with? There is a huge price difference between the Mecer Xpress Smartlife 10.1" 3G + Wi-Fi Tablet and the Apple MacBook Pro 13-inch with Touch Bar: 1.4GHz quad-core 8th-generation Intel Core i5 processor, 256GB - Space Grey 2019 (Colour: Space Grey) @ R25,999 (NOT RECEIVED - NOW LISTED OUT OF STOCK) My account has been credited with the value of the extra MECER tablet to the value of R1499! We did not receive the Apple macbook to the value R25 999 which we paid for! My son's birthday was yesterday and they could just care less!!!