I used a '1 use' voucher to perchase an item from Takealot and have it delivered to the Potchefstroom pickup point. I arrived at the pickup point at 16:00 on the day before lockdown and was refused entry and told takealot would deliver the parcel to my physical address instead and I was not allowed to collect it. I contacted Takealot to confirm this and was informed that my order would be cancelled and refunded. I used a one use voucher which is now no longer valid. Never recieved communication that the pickup point would be closed, only that my parcel was ready for pickup. Very disappointed. How can takealot staff just decide to close shop and refuse service without notification or explanation. (71155456)