I'm as dissapointed as most of the customers who carried out the reviews, it seems it always falls on deaf ears and the mental exhaustion takealot has caused me would probably require some physcological help. bought an LG 86" TV worth R45000.00 just before the national lockdown. the TV came on the 26th of March with a screen damaged. unfortunately as it is a boxed item we did not open it before the courie company left. couple of hours late we open the box to the shock of a broken scren. logged a return the same day. they could not collect because of the lockdown , so i had to bear the pain of seeing my tv everyday knowing i paid good money and i cant use it. the tv was only collected on the 4th of May and was registered to have only been received at the warehouse on the 9th of May. i have been waiting for communication since then but nothing. im in pain as the item is very expensive and this was my first purchase at takealot. i have never regretted experimenting news things as i do right now. my return reference is RRN-fb42-81bb