Bought an item online from Takealot before lockdown in March 2020, it was delivered to my work address. Item was faulty. In the interim the company I worked for, closed down permanently. I returned the full order by collection at my residence after I changed my collection/delivery address 2 months prior on their website and by notifying them twice via email of the new address. My clear instructions was a replacement and not a credit. I received a mail telling me they no longer have stock of this item. While on their website, I saw they advertise the same item. Notified them about it, they apologised, accepted. The item was to be replaced by delivery at my residence. Thrice the replacement item was delivered to my work address, a company that no longer exists. Remember, the faulty item was collected at my residence but the replacement item was delivered at my work address. How do you figure that out? Up untill today, 11 Sept 2020, still no replacement item and it's paid for. SERIOUSLY, You guys shouldn't be in business or fire the staff members that's not pulling their weight. These are the kinds of people that's pulling this country back instead of pushing it forward.