I wanted to give zero stars but it's not allowed. Contacted Tastecard on 26th August as I tried to use the card in a restaurant and the app wouldn't open Followed this up the following day by removing app and downloading again still no luck Contacted Tastecard again and was on phone for over 30 mins then just got cut off Followed their guidance to get a new password and re activate it, still no joy and no reply from Tastecard Emailed 2 further times on 29th and 31st August, got no reply, called again on 1st September and after 45 mins waiting it cut me off again The app is still not working just shorting out when you put in log in details still no reply from Tastecard and when I tried to call today they have taken down their phone lines, totally disgraceful behaviour They take your money and don't offer a service, it's now been unusable since 26th August and they have made no contact whatsoever what's joke Iv asked for a refund got no reply at all.