Ordered something and it takes a few weeks for it to be delivered. They use UPS which is so unreliable. You receive an email from UPS to say that your parcel is out for delivery and at the end of the day when you have waited in, another email arrives to say that your delivery has been rescheduled!! Any returns have to be sent via UPS and when there are issues with their service UPS end up delivering the parcel back to you!! Be very carful and aware on ordering. OUTNET returns policy of 28 days is this is not enough days for what I have just experienced and the fault lies with UPS. Items are sent out and returned to an address in Europe. OUTNET.COM need to source another courier.