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Anonymous
Don't buy from Thredup unless you want to roll the dice with your money. I've now purchased dozens of pieces of clothing from them (I kept telling myself I would give them "one more try"). Not one item I've received from Thredup has ever been entirely accurately described. The measurements are always wrong, and the quality grading is practically arbitrary (I've received items advertised as "excellent" condition that arrived with multiple 4-inch diameter stains). This wouldn't be so bad if the company actually stood behind their stated quality and accuracy guarantees, but they don't. If one tries to return an item that they incorrectly described, first they try to compel you to keep it in exchange for some tiny amount of credit that expires in 2 weeks. If you persist in the return attempt, they'll give you a refund, but they'll a) charge you for return shipping, AND b) refund less than what you originally paid, with no justification or explanation. (This is aside from the "return processing fee," which they waive for items that were inaccurately described.) Basically, if you ever wish to return something--even when it was THEIR fault that the item didn't work for you--you're going to lose money. Don't trust the guarantees.
4 months ago
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thredUP has a 1.6 average rating from 90 reviews

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