I’ve bought stuff from Thredup before twice. The first time, my experience was ok. Two of the tops that I bought were described as “Excellent,” but one had missing embellishments and another had a tiny hole. Luckily, the flaws weren’t that noticeable, so I didn’t mind. An item that I bought was also wrongly labeled. I bought it thinking it was from Urban Outfitters, but it actually wasn’t. I didn’t do anything though. I bought again recently, and the experience was terrible. One of the items that I initially purchased turned out to be a fake Brandy Melville. Luckily, I emailed them before my order shipped, so the item was canceled. I also bought a pair of jeans, thinking that the condition was “Excellent” as I filtered my search results, but when I purchased it and refreshed the listing page, the item’s condition was changed to “Very Good.” Then, as if things couldn’t get worse, I also got sweatpants, which were listed as size 0, but when I opened up my package, the sweatpants were huge and plus sized. I immediately emailed them, but the response took forever. Fortunately they said they refunded me and allowed me to keep the item, saving me from returning it. While my issues were handled decently, there’s too many risks when it comes to purchasing on Thredup. Therefore, this will be my last purchase. Stay away from Thredup at all costs.
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