The shop in wsm took my order but when I went to pay I was asked if I could use a card as they had put the tills away. Why I wasn't told this beforehand so I didn't waist my time nobody knows. There are no notices of company policy to say 20 minites before closing they don't take cash. The manager was abusive called the police. I offered her the option to open a till. I was told it was my own fault as I was ordering 10 minites before the close for businesses. The store assistant told me I was an idiot when I asked what am I meant to do. He told me to go to a bank and pay my money in. Not particularly good advice or customer service. I tried to lodge a complaint with the store manager. But she couldn't take complaints however She sceemed an email address at me. Refused to Wright it down. After requesting them to write it down while she was using the panic button talking to the police. The assistant scribbled something illedgable on a piece of till role and slammed it on the counter. So thanks for waisting my time tool station. No need to apologise for your substandard service. I think the message is loud and clear. TAKE YOUR BUSINESS ELSEWHERE. No apology. Just ordered to leave as I'm obviously at fault together with false alligations to the police. So I suggest going to screw fix who have a larger product range customerservice skills and now will even make traids people a free tea or coffee to take away