Appalling, ignorant, obnoxious, rude and awkward staff at the Boston branch with perhaps one exception. Deliberately refused a refund on an unused/unopened item as the 'manager' didn't like my face with the excuse that they don't take items back if they're unwanted so quoted the UK Consumer law to her then she decided they didn't have any cash! Kept me standing there 40 mins even though I explained I'm disabled with knee problems just to satisfy some sadistic quirk she has. The nicest thing to say about their 'friendly and helpful staff' is that they are the most horrible and repulsive people I've ever had the misfortune to encounter.