They do not even deserve 1star. Purchased an orbital Milwaukee sander on the 2nd of February. Sent almost immediately for repair as it doesn’t rotate. It came back and was exactly the same. So went for repair again. This time took 2 weeks because store manager (Lucy) didn’t send it off. Came back and still didn’t work. I called the repair centre and he tried telling me it doesn’t spin round! (Orbital sander!) the clues in the name fgs! My friend has the same tool and weirdly his spins round🤯.Then the store manager at cross green leeds (Lucy) became very confrontational and said stop been an awkward customer and just return it for refund and buy a different sander🤯. The fact I have many Milwaukee tools would suggest I would like the batteries to fit all my tools. This was obviously beyond her comprehension when I explained 🤪. She said other things that angered me so I left and contacted Andreia at customer care instead as I was in no mood for an argument with a stroppy young girl who obviously knows nothing of been a manager, tools for tradesmen or customer service. Now Andreia atleast tried to sort it out. But then her manager stepped in and basically said my time and money going back and forth to store was of no importance!😡 I was basically offered a poor alternative for which I’d have to purchase more from them to make work or a refund. After all the hassle I’m just gonna take my refund and never use them again! I’ve been using toolstation since it opened on an almost daily basis. If they don’t value my business I’m pretty sure they won’t value yours! Stay well clear and go elsewhere for your tools. Preferably somewhere with actual customer service!