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Tom Catchpole
Came damaged, replacement came damaged. Was told by the store (via regional manager that if I kept this item, I would be fairly compensated along with the other damaged radiators I bought). No response despite me chasing in store multiple times for a response, until after 30 days when the manager came back with an insulting offer (which was less than the initial offer I rejected for the first damage). Now that I have rejected, Toolstation won't replace the faulty items as it is now out of the 30 days. Do not buy these from Toolstation, Screwfix a lot better quality and less likely to come damaged (they use their own carries as opposed to third party). These guys are scammers, always better to go to a company that will look after you if things go wrong.
1 week ago
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Toolstation UK has a 3.7 average rating from 688 reviews

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