went to penzance store on saturday 11th July to get a charger for a dewalt circular saw. Immediately the tool station advisor seemed unhelpful. He told me to take a toolstation brochure and have a look and come back. I understand that it is under covid 19 arrangements - there were no customers there at all. Having poor eyesight for reading i returned asking if fast charger was the only one on sale. his reply - 'i dont know' - he clearly did not want to help. i asked if there was any one else in the building who could help me. Reply - no. What a shame that his response from the first moment to that last was totally unhelpful - clearly has no understanding of customer relations at all and a poor salesman for toolstation.
4 years ago
Toolstation UK has a
3.7
average rating
from
688
reviews
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