Ordered online to click and collect, Some items not available stated before ok with that, Arrived at collection branch just given a bag with a ticket and contents list, don’t thick people was expected to check but did, found parts missing had to inform staff. Some of the stuff missing were just down as delivery had to question staff who stated I would’ve been by my order email, which I wasn’t so recheck d and found nothing to the contrary. So either the staff were trying to fob me off, don’t understand the company system or lazy. No information would’ve been given if I didn’t challenge. Also assuming that I will be in on a working day for a delivery that wasn’t agreed to is abit much. So all in all appreciate-the difficult times where in but it isn’t rocket science. Abit disappointed from the usual good service I normally receive.