laced an online order and paid for my items on collecting the goods from my local branch I was informed that one of my items was not on my order so wasn't provided. On checking my account the item is clearly there and paid for. this is not the first time I have had suspicions of dodgy dealing going on at this branch. Reported the matter to Toolstation customer services to date no reply. The bottom line Toolstation have been paid for goods they have not supplied, there customer service so far is non existent. I would therefore be extremely weary about using this company in the future.