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Diana
I had paid for an item, Vestiaire had taken my money and hadn’t confirm the order. So I contacted the support and I was told my payment was being checked for a fraud. I was assured that it shouldn’t take more than 48 hours. The order still was not confirmed after 48 hours. So I contacted the support again. I was told to wait for 72 hours. Still nothing. So I contacted the support again and I was told to wait another 3 days! One day later they sold the item to someone else. I have not been refunded and I have not been sent the item. I don’t know what to do... Think twice before shopping there...
3 years ago
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Vestiaire Collective has a 1.5 average rating from 1,282 reviews

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