I purchased some louboutins on there, they were very well priced so I thought why not, I paid for them authenticated also which I thought was a good service. However.... they were delivered with Seur and apparently I signed for them according to the tracking, however I was out and signed for nothing, the delivery company due to covid also provide contactless deliver so I am trying to get to the bottom of who has or where my shoes were left. Down to the shipping company surely!? So I finally get them.on their web chat after 2 days of trying through paypal because it is secure, only to be told they will not respond via paypal and I have to send copies of my passport or ID via email, along with a hand written letter from the neighbours and myself stating that I have not recieved it like I am some kind of criminal for asking who signed for it! I have never been asked to email my documents to a company to check a shipping status in my life and why cant I go thru paypal, I only wish I had read these reviews prior to purchase, to make it worse I sold a wallet on there last week!! So god knows if I will get payed at all, I feel for the seller of the shoes, I hope they get paid. What a nightmare, I will not be using them again.