I just wanted to warn anyone considering selling on this platform. After selling for 20+ years on various websites (eBay, Etsy, Grailed, Poshmark), I can say with confidence that Vestiaire Collective is the worst due to the following reasons:
1. You hafta take all new photos to resell. Your listing can still be rejected for no good reason whatsoever;
2. Offers aren’t binding. Buyers can just make Offers without following through and there’s absolutely no consequences on their end;
3. Items have to be sent, by FedEx, to their HQ in NYC. A bit of a hassle that further delays the selling process;
4. Items can still be rejected with no real proof/explanation. I’m not talking about fake items, but I just received an email with “alterations” as the reason, but my item has never been altered;
5. ZERO customer service. The extent of their customer service is email. Their chat is automated. No phone number whatsoever.
Overall, it’s just a waste of time for Sellers. They make Sellers jump through hoops just to get their listing up, then seem to do whatever they can to prevent the sale from happening.
Very strange set-up.
3 years ago
Vestiaire Collective has a
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