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Barbara
Customer service, inept, and unwilling to deal correctly when things go wrong. I have been a seller and a buyer on this platform and three times I have complained about errors in pricing. For example, negotiating and accepting an offer, confirmed by email, only to find that Vestiaire the. lowers the sale price, I presume they adjust according to exchange rate variables, this is unacceptable, the bottom line is, they short pay and refuse to rectify same. They did say this would be rectified and then backtracked after item shipped to buyer. Multiple emails to multiple agents, all with vague responses. This company is untrustworthy. You cannot buy with confidence, and, you cannot sell and trust that they will pay you the correct amount. AVOID THIS PLATFORM.
3 years ago
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Vestiaire Collective has a 1.5 average rating from 1,282 reviews

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