I brought some Gucci shoes that I wore for 5 minutes and the entire sole came off. If I’d been walking down stairs I could of had a terrible accident. VC told me that they will do nothing beyond 72 hours (they were delivered to Italy and I was in london so I wore the shoes for the first time 25 days later). Upon reviewing the photo on VC closely you can see where the shoes had been broken previously on the heal (I thought it was merely a scratch).The seller is still active, VC have said they will do nothing, this company has no duty of care or empathy for its buyers! Shop with extreme caution or via eBay as they support buyers way more!