First of all VS have many problems with their system. When I first joined, the system won’t let me upload my profile pics, so it took them 2 months to fix it, then the system won’t let me reduce my price. A side of that some of my items price are changed without my consent. And it’s getting worse when their curated “expert” team refused my certified authentic bags. Then I learned their curated expert team are lacking of training and knowledges.So they accepted the fakes and refused the authentic items. Once the incompetent refused it, and you re-list with all the prove of the authencity, they will refused it again because the lazy “expert” team won’t bother to double check. Oh I forgot because they are french company (which famous for 3 hrs lunch break), they will be protected by french association so whenever something wrong happens, they won’t liable for anything. just try to contact their very unprofessional customer service, they will never give you any solution just lead you in circle or leave you hanging. So I learned Vestaire Collective is all about take all the money, spend less (old and never upgrade their system, customer service incompetent, their authentication team incompetent) and run away when customer complaints. Bravo!