They force you to use direct shipping and then pick Hermes, the worst shipping company in the UK, so I sold an item and shipped, promptly on the 2nd of September, since the 6th there is no update on it, only they experiencing problems, Hermes refuses to talk to me, as Vestiaire issued the label. Vestiaire now demands my official ID, we are in the UK, since I don't travel abroad I have no passport, official IDs do not exist in the UK, also they want an SMS that the parcel has been dropped off, Hermes does not provide that, however it is registered in the system and Hermes claims since Monday at 8AM: We've got your parcel and it's on its way but a major event is slowing us down. We'll get it to you as soon as we can. Today is the 10th, Friday, so for 5 working days no update, and of course if the parcel is not delivered I won't get paid, my Missoni cardigan will be lost, Vestiaire demands things to "investigate" that you can't give them because they do not exist... Additionally, with their "direct shipping" you always run the risk of a buyer swapping the item or damaging it to be able to force a return!