After I made my first sale the buyer claimed the bag wasn’t legit. Totally untrue according to entrupy and the vendor I got it from who has been in the business for 25 years! They withheld my payment but the buyer never sent the bag to be checked by vestaire “experts” I’ve tried and tried, but after over half a coven text exchanges with agents who deliberately make conversations go in circles: I would say what my issue was and they would. Follow up with a statement or question that keeps the dialogue from moving further . Or they just lie, one agent said my bag was on its way to vestaire, 8 days later I try another agent and they tell me the buyer must send my bag but has 7 days to do so… I was like, “it’s been over 8!days!!! The whole time I was able to communicate with the buyer, she acted as though nothing was wrong. Claimed she asked for a shipping label, never got one so she just held onto the bag without following up. That doesn’t sound like the action of someone who just bought a “fake” bag. Those actions are of a shady thief who made a claim in order to stop payment, they kept the merchandise and enjoyed it without paying. I can no longer reach vestaire, my chat function in app does Nothing when I open it. Vestaire supports buyers who stiff a seller and then cut communication. I have no recourse, my property is in the hands of a liar and thief. And the platform is running business as usual. They are awful, no one should try selling there, too much Risk bc this could happen to anyone