I bought a pair of Victoria Beckham trousers on 30 December. Vestiaire sent an email after 3 days that the seller has got covid and was therefore unable to send them. I replied that it of course can wait a little but this is now 3 weeks ago and I haven’t heard from them since. When I look at the status it says that the item would be sent within 7 days. It’s impossible to contact Vestiaire by email. They just send you back to their robot driven chatbox which is not helpful at all as you have to choose the specific issue. And this issue of missed delivery is not on the list. I’ve three items to sell and sold one already but I will not sell the other items. I bought two items, a miu miu bag which was excellent and a Bulgari make-up purse which was not as I expected. I will not use Vestiaire anymore and I’m telling anyone who asks me not to either. Be prepared for a lot of hustle if you get a problem.