It's been two months that I've been trying to get my item back from Vestiaire Collective USA. I've been receiving the same trivial answer: 'Good day. Thank you for reaching out to Vestiaire Collective. I will coordinate this matter to our Experts to have it check and assess thoroughly. Rest assured that we will take this matter seriously in our end and we will do our best to resolve this matter. I will get back to you within 3 business days or as quickly as possible once I receive feedback from our Experts. I am humbly asking for your patience as we wait for our Experts response. Thank you very much and keep safe!' Our account manager is no longer with the company and none of the management in the USA is replying.... The item is worth $400!