2nd time in a month that I dropped an item off at the drop off point and it disappears, this time despite having a receipt and sending it to Vestiaire, it doesn't even show up, I contacted FedEx, who sent me to the drop off shop to check there, the drop off shop said it has been collected on the 17th on the 22nd nothing on the FedEx system, obviously on Vestiaire it has not been updated. They first tell me to be patient, then give me the usual lies about how "unusual this situation is" and their "expert team" will check, so several hundred worth of items gone within a month, I have all the receipts but there is no trace of the items? On my account it impacts negatively as their "help service" apparently isn't interested. What a joke! I upload the receipt and screen shots! This is beyond the pale