It is their ridiculous spam again, they do not test their system on different operating systems, they only want you to use the app, where they can track you everywhere, it seriously is like a virus, so as usual when I try to confirm my items, it doesn't work, I try to point out it is a problem for people with an iPad, and I get the total spam from them that shows that "Pinky A" doesn't even read the mail. I copy and paste the exchange below, they must have recruited their customer service from the zoo! I tried the chat, don't even get me started, the person there told me to give him the item numbers, well I can't see them, he does not know of any email or confirming items, that guy works for VC!
Greetings from Vestiaire Collective, Thank you for pointing us to the problem.
We only want to connect potential buyers with pre-loved items that are still available - that way, everyone is seeing the best of what’s out there in the Vestiaire community.
That’s why we check in with our sellers to confirm the availability of their listed items once they have been online for 60 days or more.
We’ll send an email that lists any items that have been online for 60 days or more, and you can then choose to Keep or Delist the items with one click.
Here’s the really important part - if you don’t click Keep, the item will be automatically delisted seven days after you receive the invitation to Keep or Delist your item(s). If you click on "Keep" after that time, the item will have already been delisted.
Don’t worry, we’ll send you an email 48 hours before we delist it, just in case.
I hope that answers your questions but don’t hesitate if you need anything else.
Kind Regards,
Pinky for Vestiaire Collective
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23 Mar 2022, 11:29 CET
You sent me a mail to confirm my item availability, we went through this in the past, the link does not work on the iPad, I am not using the app but a website via the iPad, I know I will be getting your stupid spam answer, but any halfway decent company will test if it works on all operating systems, you have done this in the past, I got totally clueless and idiotic answers about clearing cookies, the link simply does not work on a MAC iPad and if you go to the Mac forums, others have the problem too. If I log in then click on the link on my desktop, I do not even see the items you want me to confirm, it opens up the site where I can list a new item.
I DO NOT WANT TO HAVE MY ITEMS DELISTED BUT YOU MAKE IT IMPOSSIBLE TO CONFIRM!