The Hermès Bolide 37 vert VGL handbag I purchased was not authentic, which I realized THE moment I opened the package. Portions of the exterior leather had been poorly spot painted with a flat green color to hide blemishes & scratches and was gritty to the touch. Paint was on the protective feet on the bottom of the bag as well as the plate to lock the purse's zipper. The interior of the bag was made of some fabric, not made of the traditional Hermès leather, had no interior open pocket nor did it have the "Hermes, Made in France" stamp, which is imprinted on ALL Hermès Bolide 37 handbags. The pictures of the handbag were carefully staged so no clear picture displaying the missing interior pocket and "Hermes Made in France" stamp was visible. Luxury Garage Sales (LGS) of Chicago Illinois sold the handbag through Vestiaire. LGS authenticated the bag first and stood by their authentication. Vestiaire then authenticated the bag. Both professional sellers stood by their authentication process, despite the handbag's glaring faults which I photographed and sent to them both. Vestiaire's response time to my emails was unacceptable. Days would go by with no response despite Vestiaire sales reps telling me they would expedite my concerns to the powers that be and get right back to me. The poor reps were the pawns in Vestiaire's game. The shipping time was lengthy, but I was told international shipping can slow down the process. The handbag came from Luxury Garage Sales in Chicago, Illinois! More deception. I believe Vestiaire and LGS knowingly market and sell luxury goods that are not authentic, hoping the innocent consumer will not realize the goods are not authentic, playing off the customer's innocence and ignorance. IF a customer should realize the goods are not authentic, a return/refund may be offered, but no sanctions are levied to stop Vestiaire from continuing to sell inauthentic luxury goods and committing fraud upon consumers. Vestiaire has a "no return" policy, but informed me I could return the bag for another round of authentication. I rejected their offer of a mere return/refund and opted to keep the handbag as proof of their deception and file a claim with the Federal Trade Commission's Bureau of Consumer Protection. Retaining an expensive Hermès bag as proof is no small matter. It's very costly for me. Numerous emails sent to Vestiaire informed them of my recourse if they did not send me an authentic Hermès Bolide 37 vert VGL, which is what I supposedly purchased and what they had for sale on their site at that moment. Time will tell whether the FTC's Bureau of Consumer Protection will hold Vestiaire and LGS responsible for selling luxury goods, allegedly authenticated, but in fact are not authentic. I urge everyone who has been in a similar situation to contact the Federal Trade Commission's Bureau of Consumer Protection and file a complaint, well documented, hopefully moving the process forward to stop deceitful marketing/selling practices and committing fraud against consumers.