A terrible experience!. I am still waiting for my payment. I sold a CDior saddle bag, limited edition, for 1.800E. When it came to payment they sent me an email saying that for security reasons they had blocked my account and that they wanted proof of my address. I have been receiving payments from them before, I actually have sold 5 items and I have been labelled by them as an expert seller. I cannot provide them with the documents they are asking from since I temporarily live in a new country and the address on my commodity bills doesnt coincide with the address in my passport. In this case their automatic system where you have to upload the docs doesnt accept a purchase bill. I did sent one from Decathlon, proving where I am staying right now. My mobile bill is from my previous country and obviously doesnt coincide with my passport either. They have no right to ask me that my address coincides with my passport or my bills, I move around a do change my address quite often. In fact I am going to live off-grid next month and I wont have gas or tel bills no more. So they have built a security system that fails and it is illegit but I have to pay the price for it because when it comes to complains they make everything really difficult, a labyrith, so you give up. They redirect also every complain to a help center and in my case its been a month and they have not even answer, on top they dont give you a case reference number when you put the complain. They keep on sending me an automatic email, with a non-reply, asking for these documents, as it is my fault and the ball is on my roof. Laura B. Rotger Greece