I sold a Fendi bag with them, and my buyer has received the bag and DHL has also confirmed that the bag has been delivered. However, after a month they have not paid me. They told me that DHL has lost the bag and that is completely a lie because I confirmed with my buyer and she told me she has received the bag. Their customer service is terrible, they will always reply back with no solution and keep telling you the same exact words. It's as if they are using bots to reply back and there is no real associate. I have had 5-6 people reply back to me, with absolute no solution. all they say is " we will get back you in the coming days" and they will never do. They also have no phone numbers which make things even worse. Don't ever use them. They will steal your money.