I have been waiting for THREE WEEKS for payment for a sale on Vestiaire. 12 emails later with subject heading: "We've not forgotten you!", have failed to address a defaulting Buyer who has not collected a Guiseppe Zanotti bag from DHL (who does that?), after she purchased it from me on 11th May. Vestiaire have received her payment. All sorts of excuses from the Buyer, but in the end DHL is contracted to Vestiaire. I fulfilled my agreement with Vestiaire, but they have stalled with excuses they are "investigating" my "query" about about non-delivery, despite DHL holding the item at a facility in France for almost two weeks. Three weeks later, still no payment after fulfilling my part of the contract. What's interesting is that I am rated as an Expert Seller, have never once dispatched an item later than 24hrs after a sale, always pack & present the item in pristine condition &/or protect it from damage during shipping. I have never had a complaint. Vestiaire have apparently slipped into the pit of money they have made from subscribers like me, and show absolutely no consumer protection when the circumstances clearly evidence that THEY are liable and must pay a Seller when a third party has failed to perform in accordance with the Sales Agreement they have with Vestiaire. And yes, I have a great deal of experience in Consumer Law and will be taking action accordingly. If you are contemplating being a Seller, be prepared to battle it out if you decide to work with Vestiaire. If you are a Buyer, know this: you too have a duty of care & must perform in accordance with the the Vestiaire Sales Agreement. Don't mess Sellers like me around!