I sold a prada bag. and I sent it to them for authenticity check. At the authenticity check they told me they wanted additional documents to be sure! As the originality control team is checking, they must not have opened the bag and looked at it. Inside the bag, inside the small envelope, there is the authenticity card that the prada store gave me. On the authenticity card, there is a stamp that it was bought from Istanbul Turkey Prada Zorlu store and the date of purchase. But because they did not open the bag and look at it, they asked me for additional documents :) I have been trying to get an answer for an original bag for 6 days. They say they will get back to you within 24 hours, but there is no one to respond to me! no one answers me from live chat. I made a sale here, but I can neither get an answer nor my money. this is a disgrace and no one is helping!!!!!!!!!